Shipping policy

Shipping Policy

At Play More, we strive to deliver your orders as quickly and safely as possible. Please read our shipping policy below for complete details.

Processing Time

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, holidays, or high-demand periods, processing may take slightly longer.

Delivery Time

We deliver across Pakistan through trusted courier partners.

Estimated Delivery Times:

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

  • Shipping charges are displayed during checkout before you complete your purchase.

  • We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive a confirmation message with your tracking details (where available) so you can monitor your shipment.

Delivery Attempts

Our courier partners may attempt delivery more than once. If the package remains undelivered due to an incorrect address, unavailable recipient, or failure to answer courier calls, the order may be returned to us.

Incorrect Shipping Information

Please ensure that your shipping address and contact number are accurate before placing your order. Play More is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package. Kindly include your order number along with clear photos of the package and product so we can assist you promptly.

Delivery Delays

While we work with reliable courier services, unexpected delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Need Help?

If you have any questions regarding your shipment or delivery, feel free to contact our customer support team. We're always happy to help.